Data Security & Privacy
Data Security & Privacy
Your Information, Always Secure
At Opland Tech, safeguarding your data isn’t just a priority—it’s a commitment. From secure storage to rigorous monitoring and testing, we employ industry best practices to ensure your data is protected at every stage.
Data Privacy and Controlled Access
We take a cross-functional approach to privacy and security, ensuring your subscription data remains safe and trustworthy.
- Restricted Database Access
Access to our databases and storage is tightly controlled. Only three senior executives can access this data directly, while developers operate through custom-built authentication gateways that anonymize and audit all operations. Personal or sensitive data remains masked at all times. - Limited Support Access
Customer support only accesses your portal with your explicit permission. For every support interaction, a secure, one-time password is generated and expires within an hour—or sooner if you terminate access. - Cloud-Based Infrastructure
We rely exclusively on Microsoft Azure and Amazon AWS for secure, private-network cloud storage. No customer data is stored locally or on on-premise environments.
Compliance and Security Standards
We maintain full compliance with the EU’s GDPR and implement best practices to help you meet global data protection standards.
- Encryption in Transit
All sessions are encrypted using TLS 1.2 or higher with 2,048-bit or stronger keys, ensuring data remains secure during transmission. - Firewalls and DDoS Protection
Opland Tech uses web application and network firewalls, along with advanced Distributed Denial of Service (DDoS) defences, to safeguard your platform. - Secure Development Practices
Our software development lifecycle includes static code analysis, rigorous reviews, and adherence to OWASP guidelines to ensure secure coding practices.
Robust Data Center Protections
Our cloud hosting providers are certified with SOC 2 Type II and ISO 27001, offering physical security, access controls, and video surveillance.
- Patch Management
We proactively identify and apply patches across all product infrastructure, ensuring all systems run the latest, most secure versions. - Incident Response
Opland Tech’s incident response process is pre-defined and rigorously tested, ensuring swift action and resolution during any security events.
Regular Audits and Testing
- Vulnerability Assessments
We conduct regular infrastructure scans and code analysis to uncover and address vulnerabilities. - Penetration Testing
Third-party experts perform penetration tests several times a year to ensure the integrity of our systems. - External Audits
Frequent external audits and certifications ensure our practices remain compliant and up to date.
Unmatched Reliability and Resilience
With an uptime consistently above 99.9%, you can trust Opland Tech to deliver seamless availability.
- Data Backups and Redundancy
Customer data is backed up across multiple replicas, with 35 days of point-in-time restoration capability. - Disaster Recovery
Our recovery objectives are industry-leading, with an RPO of 12 hours and an RTO of 1 hour and 35 minutes, ensuring your data is restored quickly. - 24/7 Monitoring
We monitor systems around the clock using advanced solutions to prevent and address issues before they impact your operations.
At Opland Tech, we’re dedicated to protecting your data with cutting-edge security protocols, ensuring your peace of mind.