Data Security & Privacy

Data Security & Privacy

Your Information, Always Secure

At Opland Tech, safeguarding your data isn’t just a priority—it’s a commitment. From secure storage to rigorous monitoring and testing, we employ industry best practices to ensure your data is protected at every stage.

Data Privacy and Controlled Access

We take a cross-functional approach to privacy and security, ensuring your subscription data remains safe and trustworthy.

  • Restricted Database Access
    Access to our databases and storage is tightly controlled. Only three senior executives can access this data directly, while developers operate through custom-built authentication gateways that anonymize and audit all operations. Personal or sensitive data remains masked at all times.
  • Limited Support Access
    Customer support only accesses your portal with your explicit permission. For every support interaction, a secure, one-time password is generated and expires within an hour—or sooner if you terminate access.
  • Cloud-Based Infrastructure
    We rely exclusively on Microsoft Azure and Amazon AWS for secure, private-network cloud storage. No customer data is stored locally or on on-premise environments.

Compliance and Security Standards

We maintain full compliance with the EU’s GDPR and implement best practices to help you meet global data protection standards.

  • Encryption in Transit
    All sessions are encrypted using TLS 1.2 or higher with 2,048-bit or stronger keys, ensuring data remains secure during transmission.
  • Firewalls and DDoS Protection
    Opland Tech uses web application and network firewalls, along with advanced Distributed Denial of Service (DDoS) defences, to safeguard your platform.
  • Secure Development Practices
    Our software development lifecycle includes static code analysis, rigorous reviews, and adherence to OWASP guidelines to ensure secure coding practices.

Robust Data Center Protections

Our cloud hosting providers are certified with SOC 2 Type II and ISO 27001, offering physical security, access controls, and video surveillance.

  • Patch Management
    We proactively identify and apply patches across all product infrastructure, ensuring all systems run the latest, most secure versions.
  • Incident Response
    Opland Tech’s incident response process is pre-defined and rigorously tested, ensuring swift action and resolution during any security events.

Regular Audits and Testing

  • Vulnerability Assessments
    We conduct regular infrastructure scans and code analysis to uncover and address vulnerabilities.
  • Penetration Testing
    Third-party experts perform penetration tests several times a year to ensure the integrity of our systems.
  • External Audits
    Frequent external audits and certifications ensure our practices remain compliant and up to date.

Unmatched Reliability and Resilience

With an uptime consistently above 99.9%, you can trust Opland Tech to deliver seamless availability.

  • Data Backups and Redundancy
    Customer data is backed up across multiple replicas, with 35 days of point-in-time restoration capability.
  • Disaster Recovery
    Our recovery objectives are industry-leading, with an RPO of 12 hours and an RTO of 1 hour and 35 minutes, ensuring your data is restored quickly.
  • 24/7 Monitoring
    We monitor systems around the clock using advanced solutions to prevent and address issues before they impact your operations.

At Opland Tech, we’re dedicated to protecting your data with cutting-edge security protocols, ensuring your peace of mind.